PROVUS
  Established in 2001
Provus is activating on Romanian financial market in the area of card transactions processing, card personalization and retail sector services.
   
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Shareholders: Innova Capital - 100%

PROVUS main shareholder is the private equity fund Innova Capital which took over in January 2011 a package of 100% of PROVUS's shares and its subsidiary Romcard.

 

Innova Capital is one of the most dynamic private equity companies in Central Europe. Since 1994, Innova Capital has created five investment funds totaling EUR 900 million with investments
in 10 countries in the region.
Provus offers the possibility of total cards services outsourcing. Provus services include all the activities related to card personalization and card processing, ATM and POS network management at merchants, loyalty programs and applications, dispute management, fraud monitoring solutions up to emergency assistance services for card-holders - worldwide, call-center and also support in implementing the EMV standards according to present tendencies. The solutions provided to clients are flexible and dynamic, giving the possibility of adding supplementary services in time, according to customers requests, solutions that can be implemented easily, rapidly and without affecting the current activity.

Provus is capable to offer to its clients integrated personalization services, starting with card acquisition, logistics, stock-management, personalization, enveloping and secure delivering to the bank – in total compliance with the standards imposed by VISA/MasterCard. Provus' objective is to promote and facilitate the use of cards by capitalizing their innovation opportunities. The proposed solutions include every type of card and specific applications for the various industries: prepaid cards, smart card systems, co-branded and proprietary cards.
  The services related to these projects are complex, starting with the development and implementation of - specific applications up to providing and managing the equipment and communications infrastructure.

Provus conceives complex incentive programs directed to increase the number of cards issued by the customers and also the level of card usage.

The consultancy that Provus offers during the partnership with a customer is complete, regardless the solution that the client chooses - partial or full outsourcing: certifications obtaining, financial consultancy, different reports data preparation, costs evaluation for card system implementation etc.

PROVUS team, based on stability and performance, is composed of 50 specialists, most of them with over 10 years experience in this field. For every project with each of our clients, there is an appointed Project Manager who coordinates the information and the steps of the implementation process. For us, the investment in people represents the main condition in order to satisfy the needs of our clients but also for the de progress of our company.
Facilities with a high security area of 1200 square metters in Bucharest:
PROVUS headquarters is in Bucharest, in a 1200 sqm area, with a high security level, according to the rules imposed by VISA and MasterCard organizations. The entire activity of PROVUS complies with all VISA and MasterCard standards. Also, our company permanently updates its infrastructure and all its resources in order to develop and adapt to the market evolution.
PARTNERS:
- Fidelity National Information System/ EFD - SOFTWARE PROVIDER
- Hewlett Packard (HP) Romania - hardware provider
- DataCard - embossing machine provider and also DataCard Affina - data preparation and personalization sofware
- Servus ICT Romania - Diebold (ATM) and Hypercom (POS) terminals and related equipments provider, offering also ATM and POS maintenance services and quick on-side intervention at online request
- Gemalto SA, Supercard SRL (for Future Card) - Cards Providers

MANAGES: 1,500 ATM terminals and 4,500 POS terminals

PROCESSES: 3,000,000 cards & 3,500,000 transactions/month
  PROVUS' KEY FEATURES:
- High Technology Infrastructure
- The biggest processing centre in Romania and
one of the biggest in Estern Europe
- One of the biggest personalization centre in Romania
- Service Level Agreement
- Vendor - free Service

PROVIDES - FULL SERVICES FOR FINANCIAL
AND NON-FINANCIAL INSTITUTIONS:
- full processing
- ATM/POS Outsourcing, management & maintenance
- Services outsourcing